These terms explain how enquiries, product information, custom orders, and website use are handled for CEPA the Rock.
1. Website Use
This website is provided to help clubs, schools, academies, organisations, and sports venues browse CEPA the Rock products and submit enquiries. You agree to use the website lawfully and not interfere with its security, availability, or content.
2. Product Information
Product images, colours, specifications, sizes, and descriptions are shown for guidance. Final details can vary depending on stock, materials, print method, customisation, and supplier availability. We will confirm the practical details before an order proceeds.
3. Quotations and Orders
Submitting an enquiry does not create a confirmed order. A quotation, production timeline, artwork requirement, and payment terms must be confirmed separately. Customised products may require approval of artwork, logos, names, numbers, colours, or other order details before production starts.
4. Customisation
You are responsible for ensuring that any logos, names, sponsor marks, and artwork supplied for customisation can be legally used. We may refuse or pause customisation work if artwork is unclear, unsuitable, or appears to infringe third-party rights.
5. Flooring Enquiries
Sports flooring requirements depend on venue use, measurements, surface conditions, installation needs, and maintenance expectations. Any flooring information on the website is general guidance until the project requirements are reviewed.
6. Pricing and Availability
Prices, availability, minimum quantities, and lead times can change. Any confirmed quotation will state the relevant commercial terms for that enquiry or order.
7. Limitation of Liability
We aim to keep website information accurate and useful, but the website is provided without a guarantee that every detail is complete or current. To the fullest extent permitted by law, CEPA the Rock is not liable for indirect loss arising from use of this website.
8. Updates to These Terms
We may update these terms as our products, services, or website change. The latest version published on this page applies when you use the website.
Questions about an order?
Send us the product, quantity, customisation, and timeline details, and we will confirm the next steps before anything is final.